
- 100% Satisfaction Guarantee
- No Questions Asked 100% Money Back Guarantee
- 100% Hand-made Guarantee
In all the cases of returns and cancellations, you have to drop us an email at portraitmojo@gmail.com and we will revert to you in 24 hours.
1) If the customer is unsatisfied with the quality of the product, he should drop us an E-mail stating his intent of return at portraitmojo@gmail.com within 14 days of delivery.
2.) Return policy covers the following cases only:
a. Satisfaction: If you are not satisfied with the painting you can get areplacement.
b. Damaged Frame: You get a refund for frame ONLY in such cases
c.Lost Products: If our courier partner looses the product you are 100% eligible for a full refund without any questions asked.
3.) We request our customers to wait for 5 working days after the approval for reflection of funds in his/her account.
We believe in our expert artists to deliver a masterpiece which you would love and which will leave no space for dissatisfaction.
Despite that, if you don’t like the painting due to quality reasons we would accept returns and follow a simple and quick procedure.
We would be happy to assist you with any queries related to your returns, just drop us a mail at portraitmojo@gmail.com.
We are available 24×7, use our chat feature to get in touch with one of our solution experts.