Frequently Asked Questions (FAQ)
General Questions
A.We can make portraits in any size as per a person’s/customer’s requirement and price will vary with the size.
A. No, there are no hidden charges you pay the amount you see.
A. We have 2 choices for delivery:
1. Normal Delivery (Free): This usually takes 22-24 Business Days.
2. Express Delivery (Additional Cost) – This usually takes Express Shipping 14-16 Business Days.
A. We put the frame but there won’t be any glass, due to its fragility.
A. To order painting as a gift, enter the request in contact us and we will guide you further.
A. We prefer a soft copy of the photograph uploaded on our website (or email it to us at portraitmojo@gmail.com) while placing the order, preferably the original image taken with a good camera. Please make sure the photos are of good resolution so that we can get the specifics right.
A. PayPal is our payment gateway and is the safest gateway for transactions. We assure 100% safety for your payments and card details.
A. Yes, we will give a preview for review via e-mail. If you want, we can edit the painting. After your approval we will ship your approval.
A. We ship worldwide. And if you live in a distant area, please give us a few more days for shipping.
What finishing options are available?
A. Rolled- You can use the canvas/paper to decorate your walls or even store it so that it can be framed later. We take extra care so that the painting can be preserved for a long time. There are no extra charges for this finishing option.
Gallery wrapped- The canvas wraps around the sides of the stretcher bar or strainer bars and is secured to the back of the wooden frame. This makes the painting easily accessible and adds an unusual artistic edge to the piece. Charges may vary according to the size.
Framed- Your art piece is securely framed and ready to decorate the walls. Increase the life span of your painting by getting it framed. There are extra charges based on the size.
A. To order a custom size painting email your size preferences at portraitmojo@gmail.com.
A. Yes, You can either mail them to us, or you can scan e-mail them to portraitmojo@gmail.com.
A. Yes, simply upload your photos during the order process and we will take care of embodiment in the masterpiece.
A. Yes, you can change the background for your painting and we do it at no extra cost.